Track Your Order

Wondering where your order is? Use the form below to check its current status. You will need your order number and the email address you used at checkout. Both were included in the order confirmation email we sent you after your purchase.

After you submit the form, you will see your order’s status and, once your order has shipped, its tracking details.

To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

If you cannot find your order number, or the form does not show your order, write to us at sale.kayalivanilla28@gmail.com with your name and the email address used at checkout, and we will look it up for you. You can also read our FAQ for general shipping questions.